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UK STANDARD DELIVERY

3-5 working days

UK NEXT DAY DELIVERY 

Orders made before 13:00 GMT Monday - Thursday will be delivered on the following day.

Orders made after 13:00 GMT Friday and before 13:00 GMT Monday will be delivered on Tuesday using our Next Day Delivery Option

Orders made after 13:00 GMT Thursday will be dispatched on Friday and delivered on the following Monday using our Next Day Delivery option

Saturday & Sunday delivery is currently unavailable 

Next day delivery is unavailable to the Scottish Highlands & Islands, Northern Ireland, Channel Isles, Isle of Man and the Scilly Isles.

We DO NOT offer UK Next Day Delivery to the following post codes:

AB31, AB33, AB34, AB35, AB36, AB37, AB38, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56, BT, FK17, FK18, FK19, FK20, FK21, FK22, G83, GY, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IM, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV3, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV37, IV38, IV39, IV4, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV50, IV51, IV52, IV55, IV56, IV6, IV7, IV8, IV9, JE, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, KW9, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH19, PH20, PH22, PH23, PH21, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, TR21, TR22, TR23, TR25, TR25, ZE1, ZE2, ZE3

EUROPEAN STANDARD DELIVERY 

2-7 working days at £7.99

There is currently no delivery option to the following countries: Switzerland, Norway, Bosnia, Lichtenstein, Iceland and Serbia.

For all other countries, please check with your local customs for charges.

INTERNATIONAL DELIVERY CHARGES

Deliveries take up to 10 working days at £9.99 (excludes weekends and bank holidays)

INTERNATIONAL DELIVERY INFORMATION

Tracking is available on all our delivery services. You will receive a dispatch confirmation email with a tracking link for your parcel so that you can follow its journey. Please make sure your email address is correct. Please provide a physical address as all parcels need to be signed for.

Shipping costs are calculated automatically at the checkout page when the destination country is selected.

The courier will deliver during normal business working hours and will require a signature on receipt. Please order to an address where someone will be available to sign for the parcel. Please do not ship your parcel to a PO Box address unless you are shipping to the UAE as the courier will not be able to deliver your parcel. If you are not in when your parcel arrives, the courier company will leave a card telling you to contact them for redelivery or how to pick up your parcel from them.

Any customs, tax or import duties are charged once the parcel reaches its destination country and must be paid by the recipient of the order. We have no control over these charges and cannot predict what they may be. Customs policies and charges differ from country to country. You may want to contact your local customs office for further information.

 

UNDELIVERED PARCELS

Please be advised that if an order’s tracking information states delivered or signed for but has not been received, we must be notified by email (hello@swiftfalcon.com) within 10 calendar days of the stated delivery date in order to raise an investigation and subsequent claim. After this time we are not able to guarantee any outcome or claim for a missing parcel. We cannot declare a parcel lost in these circumstances until an investigation has been completed by the courier company and forwarded to us.